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Auto Letters

You can set appointment letters to automatically generate when you schedule an appointment.

This is controlled against the work types, to configure this setting you need to open the Admin menu then Work Type. 

 

Select a work type, enter edit mode and select true for Send Appointment Letter

 

Also on the work type you need to make sure there has been a notification set up 

 

 

If you need to set up a new notification and notification group you can follow the guide added below

How to add a new notification

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