September 08, 2021 12:33
Updated

Summary

Requirements

All API calls require a dedicated JSON Web Token (JWT). These are created when a user with a dedicated mobile resource logs in to the application. If you are using the API for programmatic queries, it is best to create a dedicated user for the JWT as this gets reset each time the user logs in.

Endpoint

/rest/workflow/job/cancelJob

POST

Cancels a job in Oneserve, leaving an event in the job history with notes passed in the message field.

File Format Spec

List of included fields

Field Name	Data Type	Mandatory?	Description
`clientId`	Integer	Yes	The ID of the client in Oneserve
`clientRef`	Text (50)	Yes if `jobRef` not specified	The client reference of the job in Oneseve
`jobRef`	Text (50)	Yes if `clientRef` not specified	The job reference in Oneserve
`message`	Text (1000)	Yes	The notes against the event in Oneserve
`cancellationType`	Integer	Yes	0 - Not Selected 1 - Cancel 2 - Abort
`reasonId`	Integer	Yes	The note ID in Oneserve
`date`	Date	No (defaults to current date)	The date of cancellation

Request Representations

Example JSON Payload

{
  "clientId":"1",
  "clientRef":"J023T1",
  "jobRef":"J023T1",
  "message":"Job cancelled due to bad weather",
  "cancellationType":"1",
  "reasonId":"1",
  "date":"13/07/2020"
}

Available Response Representations

HTTP Code	Description	Schema
200	Job(s) cancelled	Success or error
400	Bad Request	Error
401	Unauthorized	Error
403	Forbidden	Error
404	Address Not Found	Error
405	Method Not Allowed	Error
500	Internal Server Error	Error

Example Success Response

{
    "result": "success",
    "result_msg": ""
}

Troubleshooting

401 Unauthorized

Response

401 Unauthorized

Reason

This error occurs if the OS_REST_AUTH_TOKEN has not been provided, has expired, or does not exist in the system

Resolution

Verify your OS_REST_AUTH_TOKEN with support

403 Forbidden

Response

403 Forbidden

Reason

This error indicates that something is blocking your connection to the server

Resolution

Open a ticket with the support team with details of your connection so that your access can be verfied

404 Not Found

Response

404 Not Found

Reason

This error should only occur if the endpoint has been mistyped in some way, which will lead the call to an endpoint that does not exist

Resolution

Verify the endpoint matches the value specified in this article

405 Method Not Allowed

Response

405 Method Not Allowed

Reason

This error will occur if an unacceptable method has been used in the call such as GET or DELETE

Resolution

Ensure that you are using a POST call to this endpoint

JSONObject [field name] not found

Response

{
    "result": "fail",
    "result_msg": "JSONObject [field] not found."
}

Reason

This error occurs when a mandatory field has not been included in the call

Resolution

Make sure that your call includes the information specified in the spec above