Workflow Settings: Update Job Status from Mobile



The status of a Job can be updated in line with activity on the mobile application.  This is useful to keep track of the progress of a Job and removes the need for manual updates. 



  • Under the "View Priorities" option on the Workflow builder you will have the option to set "Start Job When Appointment Starts" and "Complete Job When Appointment Complete"



  • For this to work, you will need a transition from a pending status group (dark blue) to an in-progress job status group (orange). This transition will need to have a sequence of 1.
  • To complete the job, the in-progress job status (orange) needs to be linked to a complete job status (green). This will also need a sequence of 1.





  • When the mobile user starts and completes the job, it will execute the workflow transitions. Therefore, the mobile user type will require any rights you assign to the condition field.


Was this article helpful?
0 out of 0 found this helpful